Lee Jeans values its customers and respects their privacy. Customer information is collected in an effort to improve your online experience and to communicate with you about our products, services, contests and promotions. Lee Jeans only communicates with you in specific relation to an order placed or if you register to be notified of special deals, or enter a contest or promotion on our family of Web sites. We do not share, trade or sell your information to anyone outside of Lee Jeans or VF Corporation, our parent company, without your prior consent.
WHAT INFORMATION DOES LEE JEANS COLLECT?
We need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
We may also use the information we collect to occasionally notify you about important functionality changes to our Web site, new Lee Jeans services, and special offers we think you might find valuable. If you would rather not receive this information, visit your Lee Jeans registration page to change your preferences. Make sure to change your preferences for each account or e-mail address with which you have provided us.
HOW DOES LEE JEANS USE MY PERSONAL INFORMATION?
Lee Jeans currently uses the personal information collected for correspondence, record keeping, order shipments and charges, and activities on Lee Jeans. The information may also be used for the fulfillment of requested transactions and marketing, only when your consent is given for such marketing.
In the future, Lee Jeans may use additional information collected in surveys, such as hobbies, personal interests and similar topics.
DOES LEE JEANS SHARE ANY INFORMATION IT COLLECTS WITH OUTSIDE PARTIES?
Lee Jeans does not disclose any personal information collected to outside parties. Lee Jeans may retain outside parties to review certain personal information to advise on demographic and marketing issues. This is typically on an aggregated basis, and only after such outside parties have agreed to maintain the confidentiality, security and integrity of any personal information obtained.
In the future, Lee Jeans may disclose personal information, with your prior consent, to companies with which it is affiliated by common ownership.
HOW DO I REMOVE MY ADDRESS FROM THE LEE JEANS MAILING LISTS?
Simply click the "unsubscribe" link at the bottom of each e-mail, or log into your account at the Lee Store and modify your preferences. This does NOT opt you out of receiving e-mail correspondence about your orders.
"Cookies" are the small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the ability to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.
Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
DOES LEE JEANS COLLECT PERSONAL INFORMATION FOR CHILDREN UNDER 13 YEARS OF AGE?
Lee Jeans does not accept personally identifiable information from children under 13 years of age, in compliance with the Children's Online Privacy Protection Act (COPPA).
WHAT DOES LEE JEANS DO WITH SUBMITTED CONTENT?
By submitting any photographs, video or any other material (the "Material") to Lee Jeans, you hereby acknowledge and agree to the following:
By submitting Lee Jeans any Material, you grant Lee Jeans the right to publish and otherwise use the Material throughout the world in any form or media for a period of one year following receipt by Lee Jeans of the Material.
You have secured all permission necessary for the publishing of the Material in any form or media.
If you are under 13 years of age, you must include written permission from your parents or legal guardian in order to have the Material published in any form or media by Lee Jeans, and the written permission of parents or legal guardian of other participants, under 13 years of age, in the Material.
Lee Jeans shall be under no liability whatsoever to any participants in or other contributors to the Material, or to any third party arising out of the publishing of the Material.
Lee Jeans shall have no obligation to publish the Material in any form of media. Furthermore, no warranty is given that the content of the Material published in any form or media will correspond in its entirety to any Material you have delivered to Lee Jeans. Lee Jeans shall be entitled to make any changes to the Material, as it deems fit.
Lee Jeans shall not be obligated to return the Material to you at any time.
Lee Jeans shall not be obligated to pay you a fee or compensate you any other way for the publishing of the Material.
WHAT ABOUT LINKS TO OTHER WEB SITES AND SERVICES?
Lee Jeans may link to other sites that are not under our control. These Web sites have their own privacy policies, which should be reviewed before visiting them. Lee Jeans has no responsibility for linked Web sites and provides these links solely for the convenience and information of our visitors.
Lee Jeans has implemented Secure Socket Layer technology, one of the most robust encryption platforms available. Your credit card information will be encrypted from the moment you enter it.
A browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure".
A browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure."
Lee Jeans has a constitutional obligation to collect sales use tax in those states we are licensed to do business. Sales tax is calculated using the tax rate of the state where the product is being shipped.
If for any reason you believe you are exempt from paying sales tax, please contact Consumer Services at 1-800-453-3348 and we will personally assist you with the processing of your order. At the time you call, please have all proper sales tax information available.
If you aren’t satisfied with your purchase you are welcome to return it by mail for any reason within 60 days of purchase. Click here to download our Returns Form as a PDF document. Download Adobe Reader for PDF viewing here. Enclose the completed form with your returned merchandise. Please allow 4-6 weeks for your return to be processed. Once the return has been processed please allow 2 billing cycles for the credit to show up on your credit card statement. If you have a defective garment or have received an incorrect order call our Consumer Services Department at 1-800-453-3348. Please see our full return policy for more information.
We can accept orders anytime, 24 hours a day, seven (7) days a week.
Orders entered into the Lee.com online stores will then be processed (pending credit card approval) and shipped out of our distribution center within two (2) to three (3) business days.
Express shipment requires the same processing time as a regular order but is shipped faster.
Lee Jeans currently ships only to United States and APO and FPO addresses. We do not currently ship to US territories or to international addresses.
If you provide a valid e-mail address when you order, you will receive an e-mail confirming that your order has been accepted and when it has shipped. You will also receive an e-mail notification if there are any cancellations to your order.
If an item is out of stock, you can always use the Store Locator to search your area for other retailers that carry Lee Jeans products.
TRACKING YOUR ORDER
When you make a purchase, you will receive a Lee Jeans order number and shipment tracking number via e-mail. If your order was shipped via UPS, you can go to www.ups.com to monitor your order's progress. You will not be able to track orders shipped via USPS.
If an item becomes out of stock after you place your order, you will receive an e-mail from Lee Jeans explaining the item cancellation and containing a new order total. Currently, we do not allow customer cancellations of orders. You can return any order you get for any reason within sixty (60) days of purchase.
ADDITIONAL TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law which Lee Jeans may modify, alter or update at any time in its sole discretion and which are binding on you. If you do not agree to these terms and conditions, please do not use this site.
All content included in this site, including but not limited to text, graphics or code is the property of Lee Jeans or is licensed to Lee Jeans and is Copyright 2009, Lee Jeans ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of placing an order with Lee Jeans or purchasing Lee Jeans products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, LEE JEANS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. LEE JEANS DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LEE JEANS DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Fair Credit Billing Act
WE GUARANTEE THAT EVERY ONLINE TRANSACTION YOU MAKE WILL BE 100% SAFE. THIS MEANS YOU PAY NOTHING IF UNAUTHORIZED CHARGES ARE MADE TO YOUR CARD AS A RESULT OF SHOPPING AT OUR ONLINE STORE. UNDER THE FAIR CREDIT BILLING ACT, YOUR BANK CANNOT HOLD YOU LIABLE FOR MORE THAN $50.00 OF FRAUDULENT CHARGES. IF YOUR BANK DOES HOLD YOU LIABLE FOR ANY OF THIS $50.00, WE WILL COVER THE ENTIRE LIABILITY FOR YOU, UP TO THE FULL $50.00. WE WILL ONLY COVER THIS LIABILITY IF THE UNAUTHORIZED USE OF YOUR CREDIT CARD RESULTED THROUGH NO FAULT OF YOUR OWN FROM PURCHASES MADE WHILE USING THE SECURE SERVER. IN THE EVENT OF UNAUTHORIZED USE OF YOUR CREDIT CARD, YOU MUST NOTIFY YOUR CREDIT CARD PROVIDER IN ACCORDANCE WITH ITS REPORTING RULES AND PROCEDURES.
Limitation Of Liability
LEE JEANS SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF LEE JEANS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law; Arbitration
Your use of this site shall be governed in all respects by the laws of the state of Kansas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that any disputes between us, which cannot first be resolved informally, shall be submitted to final and binding arbitration in Merriam, Kansas in accordance with the rules and procedures of the American Arbitration Association.
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. Lee Jeans reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted upon your acceptance of the terms of the invoice issued with the product delivered to you.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Lee Jeans is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.