We want you to be happy when you open your order. If your expectations are not met, you can return unworn items from your Lee.com order within 60 days of purchase. The process is easy. Please ensure items being returned are in original condition: unworn, tags intact, and packaging material present. Inside your shipment you will find a postage-paid return label for your convenience. Use this label to ship the returned items back to us. Once your return is received we will refund you in the method you paid.
If you have received damaged or defective merchandise please do not worry, we will be glad to replace that item for you. Simply give us a call at (800) 453-3348, Monday - Friday, 8 am to 6 pm (EST) and we will be happy to resolve the issue.
Due to system maintenance, refunds issued for items received March 28th - April 30th will experience extended delays.
If I would like to return my order, how do I do that? +-
You have a simple way to return your Lee.com purchase to us within 60 days or purchase. Conveniently mail it back to us to process a return or exchange using the pre-paid shipping label included in your order. We will refund you (minus original shipping charges) in the same method you paid.
Can't find your pre-paid shipping label? Contact Lee Jeans Consumer Relations at 1-800-453-3348 or email us at [email protected] for us to send you a pre-paid label.
What is your return policy? +-
For Lee.com purchases we accept returns within 60 days of purchase date. For all returns we ask that all items are returned in original condition, unworn, tags are intact, and packaging material is present. We will refund you (minus original shipping charges).
I lost my pre-printed shipping label, what do I do? +-
No worries, contact Lee Jeans Consumer Relations at 1-800-453-3348 or email us at [email protected] for us to send you a pre-paid label.
What if I don't have my order number?+-
If you don’t have your order number or you received the item as a gift, please contact our Lee Consumer Relations department and we will be glad to help you get the order number. Simply give us a call us at (800) 453-3348, Monday - Friday, 8 am to 6 pm (EST).
How can I return an item using PayPal?+-
The process is the same as for other payment methods. Items purchased using PayPal will follow the same process and a credit will be applied to a PayPal account.