RETURNS & EXCHANGES

Please Note: Processing returns and exchanges is currently delayed up to two weeks.
Please Note: Returns processing is currently delayed up to two weeks.

Holiday Extension:
Orders placed 10/11/2023 - 11/30/2023 are eligible to return or exchange through 1/31/2024.
Orders placed starting 12/1/2023 will adhere to the 60-day return and exchanges policy outlined below. If you have any questions, please contact us.

Lee stands behind the quality of everything we sell, and we want you to be happy with your purchase. If you are not satisfied with your Lee.com purchase, you are welcome to return or exchange it for any reason within 60 days of purchase.

Returns:

  • Returned garments must be in their original, unused condition with tags attached. Items ordered from Lee.com may not be returned through retail stores. Items purchased at retail stores may not be returned to Lee.com.

  • For eligible US returns, a $7.99 processing fee will be deducted from your refund. Shipping charges are not refunded.

Exchanges:

  • Exchanged garments must be in their original, unused condition with tags attached. Items purchased at retail stores are not eligible for online exchanges at this time. Currently, we only allow size exchanges online. If you would like to try a different color, please contact us and we'd be happy to help.

Ready to start a Return or Exchange?:

  • After signing into your account, go to Order History and click on the order with the item(s) you want to return or exchange.

  • Don't have an account? Click here to look up your order and begin the process.

  • At this time, returns and exchanges must be processed separately. If you have any questions, please contact us and we'd be happy to help.

Lee stands behind the quality of everything we sell, and we want you to be happy with your purchase. If you are not satisfied with your Lee.com purchase, you are welcome to return it for any reason within 60 days of purchase.

Returns:

  • Returned garments must be in their original, unused condition with tags attached. Items ordered from Lee.com may not be returned through retail stores. Items purchased at retail stores may not be returned to Lee.com.

  • For eligible Canada returns, a C$25 processing fee will be deducted from your refund. Shipping charges are not refunded.

Exchanges:

  • At this time, we are not accepting exchanges for Canada. If you have any questions, please contact us and we'd be happy to help.

Ready to start a Return?:

  • After signing into your account, go to Order History and click on the order with the item(s) you want to return.

  • Don't have an account? Click here to look up your order and begin the process.

COMMON QUESTIONS

  • If you need a different size, you can do it all from your account. After signing into your account, go to Order History and click on the order with the item you want to exchange. Click “Exchange Item” and follow the instructions from there.

  • Additionally, you can use your order number, email address and billing zip code in our Order Lookup to start the exchange process.

  • If you are not satisfied with the color of your item and would like to try a different one, please contact us.

If you do not have an account, you can look up your order Order Lookup. Then click Initiate Return or Exchange Item and follow the instructions.

You can find your order confirmation number in the order email. If you don't have your order number, you can sign into your account and view your Order History. If you don't have an account, please contact us and we will give you your order number.

Once we receive the returned or exchanged item, we will process your refund minus any return processing fee when applicable.

Items purchased online may not be returned or exchanged through our retail stores.

Items purchased in-store may not be returned or exchanged online.

Visit our Contact Us page and send us a request for a return. Please include your Order ID.

Once you complete processing your return/exchange you will have a label and form that you will need to print out.

For a new or different style than purchased, you will need to return the item and place a new order. If an item you selected is out of stock, you can return the item for a full refund.

If the size you want it out of stock, you can return the item for a full refund.

Please contact us for assistance.

The return process is the same for any method of payment. Your refund will be credited back to the payment method used to place your order.

  • When you make an exchange you will checkout as normal and receive a new order for the products exchanged. You will not be charged any additional fee, you will just be charged the amount of your exchanged item.

  • In order to receive the refund from your original garment, you will need to print the label and form in order to return the item(s) you would like to exchange.

Lee Reborn products are not eligible to be exchanged but refunded only.

Click here for more information about our warranty.

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