Returns
We want you to be happy when you open your order. If your expectations are not met, you can return unworn items from your Lee.com order within 60 days of purchase.
The process is easy. Please ensure items being returned are in original condition: unworn, tags intact, and packaging material present. Inside your shipment you will find a postage-paid return label for your convenience. Use this label to ship the returned items back to us. Once your return is received we will refund you in the method you paid.
If you have received damaged or defective merchandise please do not worry, we will be glad to replace that item for you. Simply give us a call at (800) 453-3348, and we will be happy to resolve the issue.
COMMON QUESTIONS
How do I return items I purchased from lee.com? +-
You have a simple way to return your Lee.com purchase to us within 60 days or purchase. To receive your refund, please return items in original condition with tags attached. Items ordered from Lee.com may not be returned through retail stores.
Instructions:
That’s it. Once your return is received and processed, your original method of payment will be credited for the original item price plus any applicable taxes. Sorry, we do not refund any shipping charges.
- Complete the return information within the packing slip that was included in your shipment. If you no longer have the original packing slip, you can print a blank packing slip here. Be sure to include your order number as well as the return code (located on the packing slip), quantity, and style number of each item being returned.
- Reuse the original package by turning it inside out. Enclose this completed form with items you are returning and make sure the package is securely sealed. IMPORTANT: Keep a record of your tracking number. If you no longer have the original label, request a new one by calling us at 1-800-453-3348 or emailing us at [email protected]
- Securely attach the prepaid shipping label to the largest side of the package. Your return can be dropped in any U.S. Postal Service collection box, including your home mailbox or a FedEx office or shipping center.
What is your return policy? +-
For Lee.com purchases we accept returns within 60 days of purchase date. For all returns we ask that all items are returned in original condition, unworn, tags are intact, and packaging material is present. We will refund you (minus original shipping charges).
I lost my pre-printed shipping label, what do I do? +-
No worries, contact Lee Jeans Consumer Relations at 1-800-453-3348 or email us at [email protected] for us to send you a pre-paid label.
What if I don't have my order number?+-
If you don’t have your order number or you received the item as a gift, please contact our Lee Consumer Relations department and we will be glad to help you get the order number. Simply give us a call us at (800) 453-3348
How can I return an item using PayPal?+-
The process is the same as for other payment methods. Items purchased using PayPal will follow the same process and a credit will be applied to a PayPal account.