TERMS & CONDITIONS

Updated March 5, 2024

These Terms & Conditions (“Terms”) contain an arbitration provision and class action waiver that apply to all claims brought against Kontoor Brands in the United States. Please review the Arbitration Agreement section for details.

We are part of Kontoor Brands, which includes Lee®, Wrangler®, Rock & Republic®, Lee | Wrangler stores, Lee | Wrangler Clearance Center and Lee | Wrangler Outlet. We provide a convenient and secure way for you to interact with us through our websites accessible at www.wrangler.com, www.lee.com, www.rockandrepublic.com, www.kontoorbrands.com, www.leewranglerclearancecenter.com, www.wranglerfreegift.com, or www.leefreegift.com (individually or collectively, the “Websites”), our mobile applications, our stores, through other services or any other time you interact with us (together with the Websites, the “Services”).

BY USING OUR SERVICES, YOU ARE AGREEING TO THE TERMS BELOW AS WELL AS THE PRIVACY POLICY, AS THEY MAY BE UPDATED AND AMENDED FROM TIME TO TIME. IF YOU DO NOT AGREE TO THE TERMS OR THE PRIVACY POLICY, DO NOT USE THE WEBSITE.

Eligibility
You must be 13 years of age or older to register and use our Services. If you are under the age of majority in your state of residence, a minor, your parent or legal guardian must agree to these Terms on your behalf and you may only access our Services with permission from your parent or legal guardian.

Privacy
The security and privacy of your personal information is extremely important to us. We do not share, trade or sell your personal information to anyone outside of the Kontoor Brands family of brands without your prior consent, except as described in our Privacy Policy. Our Privacy Policy explains how we collect, use, protect, and when we share personal information and other data with others. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account and you agree to notify us immediately of any unauthorized access or use of your account. We are not responsible or liable for any damage or loss related to any unauthorized access or use of your account.

Sales Tax
We are legally required to collect sales tax in those states we are licensed to do business. For online purchases, sales tax is calculated using the tax rate of the state where the product is being shipped. Note that some tax authorities require us to collect tax on: product sales only, shipping fees only, both product sales and shipping fees, neither product sales nor shipping fees.

Returns
If you aren't satisfied with your online purchase, you are welcome to return it according to the terms of our Return Policy. Select products, such as products marked as “Final Sale”, are not eligible for return or exchange. Please see our Return Policy for full details.

Shipping
For online orders, we ship orders using several different shipping carriers, including United States Postal Service and Federal Express. Once we provide your order to the shipping carrier, we cannot control how, when, or where they make the delivery.

We currently ship only to select addresses within the United States and Canada. We currently do not ship to US territories or to the Province of Quebec.

For more information about our shipping policies, click here.

Order Acceptance
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. We reserve the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Legal title to purchased product transfers to the buyer at point of shipment.

Resellers
You may not purchase our products for reselling purposes. If we determine that your purchase is for resale, we reserve the right to take any action with respect to such purchase (and future purchases), including, without limitation, restricting access to the Websites, closure of user account(s), restricting sales, canceling orders, charging restocking fees, imposing quantity limits, reducing loyalty points or rewards earned, and/or declining refunds or returns. Please contact us at 800-453-3348 if you are interested in becoming an authorized distributor of our brands.

Third Party Payment and Financing
We may offer access to third party payment and financing options through the Websites. These third party payment and financing options are offered by third parties and your relationship is directly with the third party. You agree that we are not responsible or liable for any loss or damage of any kind or nature incurred as the result of any such dealings. If there is a dispute between you and any such third party, you understand and agree that we are under no liability to such third-party and have no obligation to become involved in your relationship with any third-party.

Product Availability
Product availability on our Websites is not guaranteed. If merchandise is not available by the time your order processes, we will notify you of this via email. You can verify availability by Contacting Us.

All products, services, features and content available on or through the Services, including but not limited to prices and availability of such products and services, are subject to change and discontinuation at any time, in our sole discretion, without notice. The receipt of an email order confirmation does not constitute acceptance of an order or a confirmation or an offer to sell. We reserve the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law.

Cancellations and Modifications
If you realize that you need to make a change to your order, contact customer service immediately. Once an order is placed, it usually cannot be changed, so you might be asked to return items after your order arrives. We may offer a price change in accordance with our Price Adjustment Policy.

If an item becomes unavailable after you place your order, you will either not be charged for that portion of your order or receive a credit back for that item.

Product Information, Pricing, and Inaccuracies
The prices displayed on our Websites may differ from prices that are available in stores. Our pricing may also differ from store to store. Products displayed on the Websites may be available in selected stores in the United States. The prices displayed on the Websites are quoted in U.S. dollars, unless otherwise indicated. Prices listed as C$ indicate Canadian dollars.

Items that are on sale will show the original price with a strikethrough and the sale price listed next to it. Clearance items will include a clearance designation, potentially using a third-party content delivery application, next to the product name, image, or price. Clearance items will not be restored to their original price or otherwise increased once they are placed on clearance. Please note that, from time to time, sale prices and other discounts may be combined. When a sale price and/or discount is combined, the original price and sale price will show with a strikethrough and the discounted price will be listed next to it in your Shopping Bag.

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate. Additionally, from time to time there may be information on our Websites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after pricing or other information has been corrected, please contact us right away and we will work with you to cancel or return your order.

Additional Terms
Some of our Services have additional terms and conditions (“Additional Terms”). Where Additional Terms apply to a Service, we will make them available for you to read through your use of that Service. By using that Service, you agree to the Additional Terms. TO THE EXTENT THAT YOU MAKE PURCHASES OF OUR PRODUCTS THROUGH ANY THIRD PARTY RETAILER OR MARKETPLACES, THESE TERMS DO NOT APPLY TO THOSE PURCHASES AND YOU WILL BE SUBJECT TO SEPARATE TERMS.

Ownership
All content included on our Services, including but not limited to text, graphics or code, is the property of Kontoor Brands or is licensed to Kontoor Brands and is protected by US and international intellectual property rights. ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of this Website for the sole purpose of placing an order with us or purchasing our products. We own all Wrangler and Lee trademarks, logos, and brand elements (“Marks”). Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of our Services is strictly prohibited.

Some features of our Services may be covered by U.S. Patent 5,930,474.

Copyright and Intellectual Property Policy

Our Services are protected under copyright law and all rights reserved except as expressly provided herein. Individual documents may contain different copyright notices and/or additional proprietary notices.

If you believe that your work has been copied in a way that constitutes copyright infringement, please notify our agent for notice of claims of copyright infringement (“Copyright Agent”) at:

Kontoor Copyright Agent
Kontoor Brands, Inc.
c/o Kontoor Legal Department
400 N. Elm St.
Greensboro, NC 27401

email: [email protected]

Phone: 336-332-3400

You must provide our Agent with the following Notice:

  1. Identify the material on the Website that you claim is infringing, with enough detail so that we may locate it on the Website;
  2. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  3. A statement by you declaring under penalty of perjury that (1) the above information in your Notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner;
  4. Your address, telephone number, and email address; and
  5. Your physical or electronic signature. If valid, Lee will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).

For clarity, only copyright infringement notices should go to our Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this section your notice may not be valid.

If you believe the content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use such content, you may submit a counter-notice to the address or email address listed above containing the following information:

  • Your physical or electronic signature;
  • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  • A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
  • Your name, physical address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Greensboro, North Carolina, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

After we receive your counter-notification, we will forward it to the party who submitted the original claim of copyright infringement. Please note that when we forward the counter-notification, it includes your personal information. By submitting a counter-notification, you consent to having your information revealed in this way. We will not forward the counter-notification to any party other than the original claimant.

After we send out the counter-notification, the claimant must then notify us within 10 days that he or she has filed an action seeking a court order to restrain you from engaging in infringing activity relating to the content that was removed or disabled. If we receive such notification, we will be unable to restore the material. If we do not receive such notification, we may reinstate the material.

Browsing Session Information
We use technology that maintains a record of your browsing session. We use this information for quality control, customer service, fraud prevention and security, and marketing purposes.

Limitation of Liability
YOU USE THE SERVICES AT YOUR OWN RISK. THE SERVICES AND THE MATERIALS AND PRODUCTS AVAILABLE IN THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR COMPANY AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS (“AFFILIATES”) DISCLAIMS ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THIS IS WITH THE EXCEPTION OF OUR WARRANTY ON PRODUCT, DETAILED IN THE WARRANTY POLICY.

IN PARTICULAR, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR COMPANY AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE SERVICES, OR THE CONTENT OF ANY OF OUR SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITES. OUR COMPANY AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICES; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE SERVICES BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE SERVICES.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY MATERIAL OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING FROM DOING SO. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON OUR SERVICES OR THE PERFORMANCE OF PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU OR ANY THIRD PARTY UNDER THESE TERMS, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE FEES YOU HAVE ACTUALLY PAID US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM GIVING RISE TO SUCH LIABILITY.

You understand and agree that we have set our prices and entered into these Terms with you in reliance upon the limitations of liability set forth in these Terms, which allocate risk between us and form the basis of a bargain between the parties.

Governing Law; Venue
Your use of our Services shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Notwithstanding the arbitration provision below, you agree that any action of whatever nature relating to these Terms or the Services, except as otherwise set forth herein, will be filed only in the state or federal courts located in Greensboro, North Carolina. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.

Informal Dispute Resolution
We try to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and we agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and us. To initiate this good faith effort to informally resolve a dispute you agree to notify us in writing at Kontoor Brands, 400 North Elm St. Greensboro, NC 27401, Attn: Legal Department of the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the dispute. Within the sixty (60) days following our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with us. Any agreement reached as a result of this informal meeting shall be treated as confidential by the parties. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), you or we may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completion of this informal dispute resolution process is a condition precedent to commencing an arbitration. You and we agree to toll any applicable statute of limitations and filing fee deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice, provided that you have complied with these Terms. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration. Any cause of action or claim you may have with respect to this Website (including, but not limited to, the purchase of products) must be commenced within one (1) year after the claim or cause of action arises.

Arbitration Agreement & Waiver of Certain Rights
Except as set forth below, you and we agree that we will resolve controversies, claims, counterclaims, or other disputes arising between you and us or you and a third-party agent of ours (each a “Claim”) through binding and final arbitration instead of through court proceedings, in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”). This arbitration agreement applies to any existing or future Claims that you have not individually filed in a court of law prior to the date you agreed to these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. You and we hereby waive any right to a jury trial of any Claim. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and we agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to these Terms. However, the Arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, validity, applicability, enforceability, or formation of these Terms including, but not limited to, a claim that all or any part of these Terms is void or voidable.

To begin an arbitration proceeding, you must send us an individual letter signed by you requesting arbitration and describing your claim at Kontoor Brands, 400 North Elm St. Greensboro, NC 27401, Attn: Legal Department. This letter must be sent at least ten (10) days before you initiate an arbitration proceeding against us.

Any party to the arbitration may, at any time more than ten (10) days before arbitration, serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998.

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and we also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.

Neither you nor we may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. You may not bring Claims in arbitration on a class, consolidated or representative basis. You agree to an arbitration on an individual basis and no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. The arbitrator can decide only your and/or our individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated without prior written consent of the parties. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief”. In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.

Mass Arbitration Process Requirements
If twenty-five (25) or more similar claims are asserted against Kontoor Brands at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your claim is one such claim), you understand and agree that the resolution of your claim might be delayed. You also agree to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Twenty (20) claims shall be selected to proceed to individual arbitration proceedings as part of a first batching process, ten (10) of which will be selected by the claimants and ten (10) of which will be selected by Kontoor Brands. The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. If the parties are unable to resolve the remaining claims after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, for which Kontoor Brands will pay the mediator's fee. If the parties are unable to resolve the remaining claims through mediation at this time, then forty (40) claims shall be selected to proceed to individual arbitration proceedings as part of a second batching process, twenty (20) of which will be selected by the claimants and twenty (20) of which will be selected by Kontoor Brands. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. In any batching process, a single arbitrator shall preside over each proceeding, and only one proceeding may be assigned to each arbitrator unless the parties agree otherwise. If the parties are unable to resolve the remaining claims after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, for which Kontoor Brands will pay the mediator's fee. If the parties are unable to resolve the remaining claims in mediation at this time, this staged process shall continue with no more than one hundred (100) claims proceeding at any time in a staged order that is selected randomly or by the AAA, until all the coordinated claims, including your claim, are adjudicated or otherwise resolved. At any time during these proceedings, we agree to participate in a global mediation session should your counsel request it in an effort to resolve all remaining claims. Any applicable statute of limitations on your claims and filing fee deadlines shall be tolled for claims subject to this section regarding "Mass Arbitration Process Requirements" from the time claims are selected for the first set of batching proceedings until the time your claim is selected to proceed in arbitration, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this section regarding "Mass Arbitration Process Requirements" and, if necessary, to enjoin the filing or prosecution of arbitration demands against Kontoor Brands. Should a court of competent jurisdiction decline to enforce these "Mass Arbitration Process Requirements," you and we agree that both parties' counsel shall engage in good faith efforts along with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.

If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms. This Section of the Terms will survive the termination of your relationship with us.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR WE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

USER CONTENT
These Terms govern your conduct associated with any content you share with us on any of our Services or any other website, either through third party services or directly, as well as the Customer Ratings and Review service offered by us (the "CRR Service").

By submitting any content to us, you represent and warrant that:

you are the sole author and owner of the intellectual property rights thereto; all "moral rights" that you may have in such content have been voluntarily waived by you; all content that you post is accurate; you are at least 13 years old; and that use of the content you supply does not violate these Terms and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

that is known by you to be false, inaccurate or misleading; that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); that is, or may reasonably be considered to be, abusive, illegal, harmful to reputation, pornographic, indecent, profane, obscene, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation; for which you were compensated or granted any consideration by any third party; that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or that contains any computer viruses, worms or other potentially damaging computer programs or files.

You further agree and warrant that you shall not use the Services to: violate any law or regulation; send unsolicited or unauthorized advertising or commercial communications, such as spam; engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Services; stalk, harass, or harm another individual; impersonate any person entity or perform any other similar fraudulent activity, such as phishing; use any means to scrape or crawl any web pages contained in the Services; attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Services; attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide Services; or advocate, encourage, or assist any third party in doing any of the foregoing.

For any content that you submit, you grant us and those we work with a perpetual, irrevocable, royalty-free, transferable right and license to use, host, store, publicly perform, copy, modify, delete in its entirety, adapt, publish, translate, distribute, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our Services that we deem, in our sole discretion, to violate the content guidelines or any other provision of these Terms. We do not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Kontoor Brands, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Kontoor Brands, its affiliates and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Text Message Program Terms
We offer our customers mobile alerts about order and shipping updates and other marketing messages about events, new products, and other offers by SMS message (the "SMS Service").

By participating in the SMS Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the SMS Service

Enrollment in the SMS Service requires you to provide your mobile phone number and to agree to these Terms. You may not enroll if you are under 18 years old. Before the SMS Service will start, you will need to verify the mobile phone number you provided by responding to a text message to your mobile phone that affirms your choice to opt-in to this SMS Service and your agreement to these Terms. We reserve the right to stop offering the SMS Service at any time with or without notice.

By opting into the SMS Service, you:

  • authorize Kontoor Brands to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  • acknowledge that you do not have to agree to receive messages as a condition of purchase.
  • confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
  • consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call 800-453-3348. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Messages You May Receive

Once you affirm your choice to opt in to the SMS Service, your message frequency may vary. You may receive an alert when:

  • you are welcomed into the SMS Service;
  • an order has been placed;
  • an order has been delivered;
  • an item or items have shipped; an item or items are ready for an in-store pick up; and
  • there are general marketing campaigns or promotions.

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the SMS Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The SMS Service may not be available on all wireless carriers. Kontoor Brands may add or remove any wireless carrier from the Service at any time without notice. Kontoor Brands and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the SMS Service

To stop receiving text messages from Kontoor Brands, text the word STOP to 21889 any time or reply STOP to any of the text messages you have received from Kontoor Brands. For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Kontoor Brands and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Kontoor Brands through any other programs you have joined until you separately unsubscribe from those programs. These Terms still will apply if you withdraw the consent mentioned above or opt out of the SMS Service.

Questions

You can text HELP for help at any time. This will provide you a link to the Terms along with a phone number to call for assistance. You can also contact us at 800-453-3348.

Mobile Phone Number Change

In the event that you change or deactivate your mobile phone number, you agree to notify Kontoor Brands by emailing [email protected] or calling 800-453-3348.

Accessibility
We strive to make the content on our Services accessible and user-friendly. If you are having difficulty viewing the content through our Services or navigating through our Services, please call our Customer Service Team toll-free at 1 (800) 453 - 3348 or email our team at [email protected] and we will be happy to assist you.

Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify and hold Kontoor Brands (and its affiliates and each of their officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, relating to your use of the Services or related to a breach of these Terms by you or anyone using your account, or your violation of any law or the rights of a third party. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.

External Sites
Our Services may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that we are not responsible for the unavailability of, or the content located on or through, any External Site and a link to an External Site does not mean that we endorse it, are affiliated with it or control it. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Miscellaneous
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.

The failure by us to enforce any right or provision of these Terms will not prevent us from enforcing such right or provision in the future.

We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.

Changes to these Terms
From time to time, we may change these Terms or other policies incorporated in these Terms, like our Privacy Policy. If we change these Terms, we will give you notice by posting the revised Terms on the applicable Website and/or by providing written notice to you by email or mail to your last known address. Those changes will go into effect on the revision date shown in the revised Terms. By continuing to use the Services after the revised Terms are posted on the applicable Website, or by visiting, interacting with, or purchasing from us in any of our stores, through the Services, or elsewhere after we have sent you written notice of the revised Terms, you are agreeing to the revised Terms.

 
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